Terms and Conditions mykad99 Platform

Welcome to mykad99, an online gaming platform built specifically for users in Malaysia. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and mykad99 ("Platform", "we", or "mykad99") governing your use of all services, games, features, and functions available on this platform.

By accessing, registering, or using any part of the mykad99 platform — whether through a web browser, Android mobile app, or iOS — you confirm that you have read, understood, and agree to be bound by all terms and conditions set out in this document, including our Privacy Policy and Responsible Gaming Policy, which are incorporated herein as part of this agreement.

Mykad99 reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time at our absolute discretion. While we will endeavour to notify members of significant changes via in-platform notifications, it is each member's responsibility to review this page periodically to ensure they remain aware of the latest applicable terms.

To register and use the mykad99 platform, you must meet all of the following eligibility requirements without exception:

• You must be at least at least 18 years old at the time of registration. mykad99 enforces strict age verification during the KYC process and reserves the right to suspend any account suspected of being owned by an underage individual.
• You must be an individual and not a company, business entity, or organisation.
• You are registering in your own name and not on behalf of another person.
• You are not subject to any legal restriction or agreement that prohibits you from using online gaming services.
• You are not currently enrolled in an active self-exclusion programme on any gaming platform.

During registration, you are required to provide accurate, complete, and truthful information including your full name, phone number, email address, date of birth, and your bank or e-wallet details. mykad99 reserves the right to request identity verification documents (such as a copy of your ID card) at any time as part of our KYC process.

Each mykad99 account is personal and non-transferable. You are solely responsible for all activities that occur under your account, including all financial transactions, gaming activity, and communications sent through the account.

You are required to keep your account information up to date. If your phone number, email address, or banking details change, please contact the mykad99 support team to update your records. Failure to update your information may affect the withdrawal process and important communications from us.

• Your account password must be kept confidential and must not be shared with anyone.
• Mykad99 will never ask for your password through any communication channel.
• If you suspect your account has been accessed without authorisation, contact our customer support immediately.
• Mykad99 is not liable for any losses resulting from sharing your login credentials with a third party.

The balance in your mykad99 account is real money that belongs to you. However, account balances do not earn interest and cannot be transferred to another member's mykad99 account. Any transaction suspected of being an attempt at money laundering will be reported to the relevant authorities.

Mykad99 supports a wide range of payment methods popular among users in Malaysia, including FPX bank transfers to all major banks, Touch 'n Go eWallet, GrabPay, and other approved local e-wallets. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit amount is as stated in the Finance section of the platform at the relevant time.
• Deposits are typically credited to your account within minutes of payment confirmation being received.
• Mykad99 does not charge any processing fees on deposits — however, third-party payment providers may apply their own charges.
• Mykad99 reserves the right to reject any deposit suspected of originating from an unlawful source.

Withdrawal:

• Withdrawals will only be processed to the same bank account or e-wallet used during deposit, in compliance with AML (Anti-Money Laundering) requirements.
• Full identity verification (KYC) is mandatory before any withdrawal can be processed.
• Withdrawal requests that meet all requirements are typically processed within 15 to 30 minutes for fully verified accounts.
• Mykad99 reserves the right to hold withdrawal processing for up to 5 business days for security review and compliance purposes.

Mykad99 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, cashback offers, and exclusive seasonal promotions. Each bonus offer has its own terms and conditions that must be read and understood before being claimed.

• Wagering Requirement: All bonuses are subject to wagering requirements determined separately for each promotion. Bonuses cannot be converted to cash unless the wagering requirements have been fully met.
• Validity Period: Every bonus has a limited validity period. Bonuses not used within the specified period will expire automatically without compensation.
• Game Restrictions: Some bonuses are only applicable to specific game categories (for example, slots only or live casino only). Please check the specific terms of each bonus before using it.
• One Bonus at a Time: By default, only one active bonus is permitted per account at any time, unless otherwise stated in the relevant promotion's terms.
• Bonus Abuse Detection: mykad99 uses advanced detection systems to identify any bonus abuse attempts. Any account suspected of "bonus abuse" will be investigated and appropriate action taken.

Mykad99 reserves the right to modify, withdraw, or cancel any bonus or promotion at any time without prior notice, particularly if fraud or abuse is suspected. mykad99's decision on all bonus-related matters is final.

All games available on the mykad99 platform — including slots, live casino, sports betting, fish shooting games, and all other categories — are subject to the individual game rules set by the respective game providers, in addition to these general mykad99 terms.

• All mykad99 slot games use a Random Number Generator (RNG) that has been verified and certified by independent auditing bodies, ensuring every spin is independent and fair.
• In the event of any technical malfunction or system disruption during a game session, mykad99 reserves the right to void the affected rounds and return the wagers to the member's account. No winnings will be paid out for rounds affected by a technical disruption.
• In the event of a discrepancy between the result displayed on screen and the mykad99 server records, the server records shall be considered final and binding.
• For sports betting, all bets are subject to the rules of the relevant sport. mykad99 reserves the right to void or adjust bets in the event of any irregularity in the relevant match or market.

Use of the mykad99 platform is subject to strict standards of conduct. The following activities are strictly prohibited and may result in permanent account suspension or closure, forfeiture of all balances, and appropriate legal action:

• Registering multiple accounts or assisting others in doing the same.
• Using automated software, bots, scripts, or any other technology to automate gameplay or transactions.
• Any form of collusion with other players in table games or live casino.
• Attempts to launder money through repeated deposit and withdrawal activity without reasonable gameplay.
• Exploiting vulnerabilities or bugs in the system or game software for unfair advantage.
• Providing false or misleading information during the registration or KYC process.
• Using the platform for any activity that violates Malaysian law.
• Harassment, threats, or inappropriate language directed at support staff or other members.

Mykad99 employs a sophisticated real-time activity monitoring system. Any suspicious behaviour will be investigated and appropriate action taken without prior notice to the member concerned.

Mykad99 respects the privacy of all members and is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data collected during the registration process and use of the platform will be processed in accordance with the mykad99 Privacy Policy, which forms part of this agreement.

• Your personal data is collected solely for the purposes of account management, transaction processing, identity verification, and service improvement.
• Mykad99 will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
• Your data may be shared with relevant authorities if required by law or in the course of a financial crime investigation.
• All data stored on mykad99 servers is protected with 256-bit SSL encryption.

For more information on how we handle your personal data, please refer to Privacy Policy our complete.

To the extent permitted by applicable law, mykad99 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to:

• Financial losses resulting from gaming or betting outcomes.
• Service disruptions due to scheduled or unplanned system maintenance.
• Losses resulting from unauthorised access to your account by a third party due to your own negligence.
• Delays in transaction processing caused by third-party payment providers.
• Any device damage or data loss related to the use of the mykad99 application.

Under no circumstances shall mykad99's total liability to any member exceed the net amount deposited by that member in the 30 days prior to the claim arising. This limitation of liability applies to the fullest extent permitted under Malaysian law.

By Member: You may request the closure of your mykad99 account at any time by contacting our customer support team. Before the account is closed, all available balances must first be withdrawn (subject to all applicable bonus and withdrawal conditions). Accounts closed at a member's request cannot be reopened.

By mykad99: mykad99 reserves the right to suspend or terminate any member account at any time, with or without prior notice, if:

• There has been a violation of any part of these Terms and Conditions.
• There is activity suspected to be fraudulent, money laundering, or any other unlawful activity.
• The account has been inactive beyond the period defined under our inactive account policy.
• Mykad99 has been directed by the relevant authority to close the account in question.

Mykad99 takes our responsibility for member well-being seriously. We provide a range of responsible gaming tools that every member can activate at any time through their account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss Limit: Set a maximum loss amount over a defined period.
• Session Limit: Set a time limit for each gaming session.
• Gaming Break: Take a temporary break from the platform for a duration of your choosing.
• Self-Exclusion: The option to permanently self-exclude from the platform if needed.

Gaming should be enjoyed as entertainment, not as a means to resolve financial difficulties. If you feel that your gaming activity is beginning to affect your daily life, finances, or personal relationships, please contact the mykad99 support team or seek professional help resources available to you.

For more information, visit our Responsible Gaming our.

These Terms and Conditions and all matters relating to the use of the mykad99 platform shall be governed and interpreted in accordance with the applicable laws governing the operation of this platform. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through negotiation within 30 days. Should negotiation fail, the dispute shall be referred to binding arbitration.

Mykad99 reserves the right to amend these Terms and Conditions at any time. The latest version will always be available on this page with a clear update date. Continued use of the mykad99 platform after any amendment constitutes your acceptance of and agreement to the changes.

This Terms and Conditions document is in Bahasa Melayu. Should a translated version in another language exist, the Bahasa Melayu version shall serve as the definitive reference in the event of any discrepancy.